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Terms & Conditions
What to expect when you request a quote or choose service or marketing texts.
Last updated: October 20, 2026
These Terms & Conditions explain the use of the Affordable Transfer LLC ("Affordable Transfer," "we," "us," or "our") website, our quote-request process and our two optional text-message programs. Please review them before submitting a request or opting in to texts.
1. Our services and quote requests
Affordable Transfer LLC is based in Modesto, California and provides junk removal, hauling, property cleanouts and related services in the areas identified on this website. Availability, travel arrangements, accepted items and the scope of any project must be confirmed with the crew.
Submitting a form, sending a text or receiving a request confirmation does not book a pickup, reserve a date or establish a final price. Affordable Transfer reviews and approves final estimates. Photo and in-person estimates are available; large, unusual, heavy-material or complex projects may require an in-person estimate. Final pricing is confirmed based on the actual job before work begins.
Published pricing is a planning guide. Ordinary volume rates apply to normal household junk; heavy materials, construction debris, demolition, special-disposal items, excessive labor, difficult access and long-distance jobs are quoted separately. The final quote depends on the items, volume, weight, access, travel, disposal requirements and agreed work. A photo or load-size estimate does not guarantee that a project fits in one load.
Booking requires your acceptance of the estimate and confirmation of availability. Same-day or next-day service may be available depending on the job, location and schedule. Regular business hours are Monday–Friday, 8 a.m.–8 p.m. Pacific; we are closed Saturday and Sunday. Holiday availability is subject to confirmation.
Most jobs do not require a standard deposit. A deposit may be required for larger projects, special circumstances or work involving significant upfront costs. Any required deposit is communicated before booking.
2. Project information and preparation
Provide accurate contact details and describe the items and location as clearly as you can. Tell us about stairs, gates, parking restrictions, unusually heavy items, utility connections or materials that may require special handling. Do not include sensitive personal information in the project description.
For photo estimates, show the entire pile or work area and provide additional angles for larger projects. Include access conditions such as stairs, narrow hallways, gates and long carrying distances. Disclose material hidden underneath, behind or inside visible piles. Photo estimates are based on what can reasonably be seen and described. Additional items, hidden material or substantially different volume may change the estimate; the revised price is confirmed before the additional material is removed.
We do not accept hazardous chemicals, medical waste, asbestos or live animals. Pianos and vehicles require individual review. Safes and other extremely heavy items require photos and details before approval, which depends on weight, location, access, stairs, required manpower and safe removal. A listed service or submitted inquiry does not guarantee acceptance of a particular item.
Confirm ownership of, or permission to remove, the items before arranging service. Acceptance of materials, any preparation needed, pricing, payment arrangements and scheduling changes are agreed with the crew before work begins. Any separate written agreement for a project governs the specific work covered by that agreement.
3. Affordable Transfer LLC SMS program terms
Program identity and message types
Affordable Transfer LLC Service Updates is our optional, non-marketing text-message program. When you opt in to this category, Affordable Transfer LLC may send texts about your quote and quote follow-ups, scheduling, appointment reminders, service updates and customer support.
Affordable Transfer LLC Offers is our separate, optional marketing text-message program. When you independently opt in to this category, Affordable Transfer LLC may send special offers, discounts and seasonal service reminders. Service-text consent does not enroll you in marketing texts, and marketing-text consent does not enroll you in quote follow-ups or other service texts.
How you consent
You enroll through our website by affirmatively checking the consent box for the message category you want and submitting your request. The service and marketing boxes are separate, optional and unchecked by default. You may select neither, either one or both. Each selection authorizes only the message category described beside that box. Consent to either program is voluntary and is not a condition of purchase or of requesting a quote.
Our quote form accepts either a phone number or email address for follow-up. A phone number is optional unless you select a text-message option. Entering a phone number or accepting these terms does not itself authorize ongoing or automated SMS messages. Without service-text consent, we follow up by phone call when a number is supplied, or by email for an email-only request. Marketing consent does not authorize service texts.
By opting in to either program, you confirm that you are at least 18 years old, are a U.S. recipient and are the account holder or authorized user of the mobile number you provide. Please provide a valid mobile number and tell us if it changes or you no longer control it.
Message frequency and charges
Message frequency varies for both programs. Service-text frequency depends on your quote request, appointments and service activity. Marketing-text frequency depends on available offers, discounts and seasonal reminders. Message and data rates may apply to messages sent to you and from you, including photo messages. Affordable Transfer does not control your carrier's charges. Contact your wireless provider with questions about your text or data plan.
How to stop messages
You can cancel SMS messages from us at any time by replying STOP to a message from either program. You may also use other standard opt-out keywords, including END, CANCEL, QUIT, UNSUBSCRIBE or OUT. After your opt-out, one final confirmation will acknowledge that you have been unsubscribed. Further service and marketing messages will stop. We do not silently limit a STOP request to only the category of the last message.
To request re-enrollment, complete the relevant opt-in process again or contact us for help. An existing opt-out remains in effect until valid renewed consent for the applicable category is recorded and the messaging service permits re-enrollment. A new form submission, checked box or phone-number entry does not automatically clear a previous STOP request. You can continue communicating with us by phone or email.
How to get help
Reply HELP to a program message for assistance. You can also email andrew@affordtransfer.com or call (209) 353-2514 for support, to discuss your preferences or to report a changed mobile number.
Carrier availability and delivery
Participation requires a compatible mobile device, a text-capable number and service with a supported U.S. wireless carrier. Delivery and timing depend on your device, carrier coverage and network conditions. Messaging may not be available on every carrier or plan.
Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed. If you need to confirm a quote or an appointment, call the crew rather than relying on the delivery of a text message. Text messages and automated acknowledgments are not appointment confirmations unless the service arrangements have been expressly confirmed with you.
Privacy
Our Privacy Policy explains how we handle contact information, each category's SMS consent, message-related records and photos. We do not sell or share your mobile information for third-party or affiliate marketing or promotional purposes. SMS opt-in data and consent are excluded from general information sharing, with access limited to messaging providers that need it solely to deliver and administer our messages.
4. Texting us photos
The website's text and photo links open your messaging app addressed to our public business number. You decide whether to send a message and which images to attach. Sending an inquiry or a project photo allows us to address that inquiry; it does not by itself enroll you in ongoing or automated service messages or any marketing program.
Only share photos relevant to your project that you have permission to send. Avoid personal documents or other sensitive information. Your carrier's message, data and attachment charges may apply.
5. Website use and information
Use our website and contact forms for genuine service inquiries. Do not submit unlawful content, impersonate another person, send unsolicited advertising or interfere with the site's operation. Local resources linked from the website have their own rules and availability; confirm those details with the relevant organization.
We aim to keep service information accurate, but availability and project requirements can change. Confirm important details directly with our crew. If an online request cannot be confirmed, contact us before submitting it again and keep any request reference shown on the page.
6. Changes and contact information
We may revise these terms as our services or messaging program change. The date above shows the latest update. Any material change to the purpose or scope of SMS messages will require new consent where applicable; changing these terms alone does not expand your existing text-message consent.
For questions about these terms, a service request or the messaging program, contact:
Affordable Transfer LLC
Modesto, California
Email: andrew@affordtransfer.com
Phone: (209) 353-2514
For information about how we handle your personal information, read our Privacy Policy.